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you must be from away it happened like this……i was back in new zealand on vacation and someone picked up on the fact that – despite the bona fide accent – i wasn't local. "you must be from away, then" she said…….. skip to content home about caveat mainz daily photo (not the) nelson daily photo ← older posts the avis scam posted on 10 may, 2018 by jb this post was originally to let off steam about an obvious attempt to palm me off an obviously damaged car and later ping me for the repair bill. it’s since developed into a running commentary on what appears to be a systemic attempt to defraud customers. if anyone wants to start a class action against avis, count me in. don’t get the impression that every rental from avis is an unpleasant experience – that’s not the case – but blatant overcharging and obvious attempts to conceal existing damage appear to be a core part of their business model. oh, and don’t expect any response from their customer service. google “ avis scam “. this post is the 6th 3rd most popular on the interwebs update:10 may 2018 did i say that i never have problems with avis in the states? let me correct that… book a car via my avis preferred membership for lax with drop-off 10 days later at seatac in seattle. first you travel close to 16 hours from new zealand, then you join a queue of 20 people outside the preferred booth. just what you need because we’re sorry, we’re short on cars. wait 30 minutes, get a car assigned, it’s in the car wash, we’ll bring it round to the left of the booth. wait 10 minutes, find someone to ask, they disappear. repeat after another 10 minutes. after 30 minutes, they find the car, parked where it’s taken them 20 minutes to find it. everything’s fine for the first couple of days until…the car dies at a traffic light. starts again no problem. then 30 minutes later, it dies again. drive to john wayne airport, fill it up, talk to avis (who couldn’t have been nicer), check it in, get a replacement sorted in no time and away we go. car warms up and there’s a stench of either a bleed from the exhaust or oil in the aircon. back to john wayne, fill it up, check it in, new car. drop the car off at seatac (yes, i did fill it up. i always fill it up) and there’s no-one to check cars in. system’s down, just drop it off, it’s all good. included in my bill i get a couple of days is a refueling charge for over $80 and a total misrepresentation of the vehicles and mileage for the rental. provide avis with a timeline, including the gas stations i used and their distance from the drop-off locations (nothing over 2 miles) and ……silence. at some stage, i’ve got a “how did you love your most recent rental?” survey from avis. responded saying it was ok (apart from the crap cars and the wait and the lack of drop-off facilities) and actually got a mail back from the operations and customer experience manager at lax with an apology. so i copied my mail to him and actually got a response from his deputy who committed to refunding the incorrect charge and the charge that i always make if i’m forced to jump through hoops and spend time justifying my claim. that was 4 weeks ago. since then i’ve had a single “the check’s in the mail” response. and no refund…. update: 10 july 2014 i rent with avis as infrequently as possible (except in the usa) and heathrow is the best example why. the shuttle driver doesn’t ask if i’m a preferred member, so i wait in line for 10 minutes until the agent tells me to go to the preferred booth somewhere in the carpark. ask for an excess reduction. “which on?e” “what have you got?” “well, standard is £1000 excess” “how do i reduce it to zero” “with our excess reduction” “do you have more than one?” “no” monty python couldn’t do it better find the car and there’s a damage report, saying that there’s some damage to the rear of the car. i can’t see anything, so back to the booth and ask the agent to point out the damage. “is this a quiz?” she asks i suggest that this isn’t getting us anywhere, to which she responds that she “doesn’t like my attitude” right damage assessor comes and says ” there’s no damage here”, then is overruled by someone who says “yes, there is, see this scuff mark on the boot lip where someone’s let a suitcase drag over the plastic protector? that’s damaged” we spend the next 10 minutes logging every single chip/scuff mark/dent on the entire car. just how anal can you get….? update: 2 october 2013 this is how it’s meant to work: you arrive at boston-logan airport, pick up the shuttle bus to the car rental centre. walk into what looks like an airport passenger terminal, with check-in desks for each rental company. go straight to the parking garage – spacious and brightly lit – and ask avis’s preferred desk to add ms. ymbfa to the contract as a driver. can’t do that – spouses are automatically included. no charge. no extra charge either for full insurance with no excess. oh, and did i mention that they upgraded to something with a bonnet hood that approximates the size of an aircraft carrier? for $24 a day… update: 18 september 2013 dear ms xx, thanks for the upgrade to an mb180 at manchester on thursday (i assume it was your doing). unfortunately, i couldn’t take you up on it – i dislike stale cigarette smoke intensely and the vehicle stank (as did the previous one at manchester). however, your people retrieved quite quickly – 10 minutes or so – with the vehicle group that i’d booked. they followed the “close positively and disclose fully” guidelines, although couldn’t explain a discrepancy between my reservation and the rental agreement. back from the preferred cabin to the main desk, a mere 15 minute wait until it was explained. the usual correction of the damage report – 2 scratches significantly larger than the ones originally noted. on returning, your check-in agent claimed that the petrol tank wasn’t full and that there would be a charge for refuelling. i convinced him (showed him the fuel gauge, mileage, fuel bill from the airport petrol station) that this was not the case and he admitted that “some of these cars don’t show full when they are” all in all, an average avis uk rental update: 21 august 2013 success at last! a grovelling apology, a repayment of what they’d overcharged me and – for my inconvenience – the generous refund of a further £6.96. oh, and a promise that it won’t happen again update: 7 august 2013 avis uk’s executive offices are in on the act. i got hold of their ceo’s email address, she responded within hours and they’re investigating. haven’t yet thought to correct the billing, but i’m sure they’ll get around to that at some stage. update : 5 august 2013 birmingham, uk confirmed reservation, 2 days £69. i ask the agent at the desk in terminal 1 to reduce the excess from £800 to £0 (their system won’t let me do it online) pick up the car at the parking lot, get a folded contract (as a preferred member, they have your signature on file), check the car against the vehicle condition report – they say there’s an aerial, car has no aerial.agent changes it. if i hadn’t checked, they would have charged me £70. return the car, avis booth closed (saturday 16:00). agent in the terminal refuses to issue a final bill, because he can’t check the car in. look at the contract. they’ve charged me £80 on top of the original reservation quote for fuel pre-purchase (never requested) and various items that are specifically included in the original quote. oh, and a £5 charge for asking avis to do something that their system won’t let me do – give them money to reduce the excess. call the birmingham office to clarify the issues – wait for 26 minutes in a queue to be told that the station is busy and isn’t accepting calls. and of course they don’t respond to emails…. update: 15 november 2011 it gets better. or worse. it was dark, i was backing out in an unfamiliar parking lot and the motel owner in auckland, new zealand had decided in his infinite wisdom to paint the pillars black.

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Whois Information

Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;

Domain Name: YOUMUSTBEFROMAWAY.COM
Registry Domain ID: 1667354093_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.wildwestdomains.com
Registrar URL: http://www.wildwestdomains.com
Updated Date: 2018-06-16T14:48:35Z
Creation Date: 2011-07-17T14:19:40Z
Registry Expiry Date: 2019-07-17T14:19:40Z
Registrar: Wild West Domains, LLC
Registrar IANA ID: 440
Registrar Abuse Contact Email: [email protected]
Registrar Abuse Contact Phone: 480-624-2505
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Domain Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Name Server: NS1.WORDPRESS.COM
Name Server: NS2.WORDPRESS.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2018-08-18T16:05:34Z <<<

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  REGISTRAR Wild West Domains, LLC

SERVERS

  SERVER com.whois-servers.net

  ARGS domain =youmustbefromaway.com

  PORT 43

  TYPE domain

DOMAIN

  NAME youmustbefromaway.com

  CHANGED 2018-06-16

  CREATED 2011-07-17

STATUS
clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
clientRenewProhibited https://icann.org/epp#clientRenewProhibited
clientTransferProhibited https://icann.org/epp#clientTransferProhibited
clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited

NSERVER

  NS1.WORDPRESS.COM 198.181.116.9

  NS2.WORDPRESS.COM 198.181.117.9

  REGISTERED yes

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